Services and Organisations
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Eldernet
The Eldernet Group provides information for older people and their whānau, to help older kiwis make decisions that are right for them.
They provide information on the following topics:
Making Life Easier – care and support options, community and advocacy groups, and service providers to supporting older people.
Residential Care – comprehensive information about moving to aged residential care (including care homes, private hospitals, dementia care, and respite), plus bed vacancies updated daily across all levels of care (rest home, dementia, hospital, and psychogeriatric).
Retirement Villages – a guide to retirement villages, including checklists, upcoming open days, and listings for village units that are currently for sale.
Knowledge Lab – unbiased and impartial answers to frequently asked questions about ageing well in Aotearoa New Zealand, including needs assessments, finances, care homes, and support to stay at home.
Where from here – printed books with information about staying well at home, financial assistance, home support services, day programmes, Kaumātua services, retirement villages, and aged residential care options. The book is available free of charge at
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Age Concern
Age Concern Auckland is a Charitable Organisation dedicated solely to the over 65s and is one of the most significant providers of services across Auckland that connects, supports, empowers, celebrates and respects the older people in our community.
Each year we receive tens of thousands of requests for help ranging from those simply seeking advice and guidance to providing dedicated support to some of the most vulnerable older members living in our communities.
Our work is divided into four key areas:
Intervention Services that support older people suffering from abuse, neglect and in need of social support. These services work to move older people from a position of vulnerability to one of resilience
Ageing Well Services that assist older people to stay independent, healthy and active. Supporting older people to age in place and maintain their quality of life as they age
Social Connection Services that mitigate loneliness, promote community involvement and enable mobility. These services work hard to reconnect older people back into their local community
A dedicated Asian service to meet the needs of the growing older Asian community, that provides services and support in Mandarin, Cantonese and Korean.
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Seniorline
A free service to help older people (aged 65 or over) and their carers to navigate the health system, e.g. decisions about staying at home, retirement villages, home care, day care and rest homes.
Seniorline deals with needs assessment & service coordination.
Some information is valid nationwide, some covers only Auckland (or Northland). Click on this link for regional provider services Needs Assessment and Service Coordination (NASC) by region
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St John's Caring Caller
Caring Caller is a free service where our friendly volunteers make calls to individuals feeling lonely, offering companionship and support. For those whose loved ones live far away, we provide reassurance that their family member is receiving care and friendship.
Our dedicated volunteers are trained to provide support tailored to each individual's needs, ensuring safety and respect. If you'd like to learn more about our service standards, please contact us via email.
https://www.stjohn.org.nz/What-we-do/Community-programmes/Caring-Caller/
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Elder Abuse Response Service (EARS)
This is a Government-funded 24 hour freephone service to support older people who experience or are at risk of experiencing abuse and neglect, by providing timely access to appropriate local services.
You can call to talk to someone from a team of counsellors and mental health practitioners, for information and support regarding elder abuse. They can provide brief intervention support and refer you to your nearest Elder Abuse Response Service (EARS) provider.
Phone Number 0800 326 6865
Phone Number
5032 (Text)
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Homeshare
The Homeshare relationship is based on trust and friendship, allowing people to age and live well within their chosen communities. People from different age brackets, backgrounds, ethnicities, and professions take part in Homeshare. Homeshare is flexible and can be adapted to suit the needs of different groups of Owners and Sharers, and not just those who are typically older and younger.
The Owner provides good quality accommodation, a bedroom and use of the shared facilities in their home. In exchange the Sharer provides their time and could assist with social connection, friendship, low level practical assistance such as cooking, light housework, shopping, or gardening, as well as providing the added security of having someone else sleeping in the home. The Sharer may also accompany the older person to appointments, social events and on trips out.
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Grey Power
Grey Power is an advocacy organisation with a vision for New Zealand to be a country where seniors live in dignity enjoying a rewarding, safe and sustainable quality of life.
They work to raise awareness of the issues facing older adults and to advocate for policies and practices that meet their needs.
Whether you are an older adult yourself, a caregiver, or a relative we invite you to join us in our mission to create a more age-inclusive society.
Grey Power Auckland is located at the Mt Albert Seniors Hall, 3B Wairere Avenue, Mount Albert, Auckland 1025.
They are open on Monday, Wednesday and Friday mornings.
Ph 09 626 0895
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Communicare
Communicare's vision is to create a connected, inclusive community where individuals from all backgrounds can find companionship. We focus on fostering belonging and improving the quality of life for older people, those who feel lonely or isolated, and individuals with disabilities
Every week, we welcome over 500 members to our Friendship Centres Our efforts are powered by the passion of over 250 volunteers and trained coordinators.
Located throughout Auckland, our Friendship Centres are lively hubs of activity and friendship.
-Gentle strength and balance exercise for all levels. (Forever Fit)
- Outings
- Nourishing meals
- Arts and crafts
- Music and dancing
- Interactive Games
- Guest Speakers
- Mobile Library
- Transport Available
- Total Mobility Assessments